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iphone 6s battery health problem

why there's no battery health showing in my iphone 6s? what does it mean?

Posted on May 3, 2020 1:57 AM

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Question marked as Top-ranking reply

Posted on May 3, 2020 2:02 AM

Battery health unknown

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.






2 replies
Question marked as Top-ranking reply

May 3, 2020 2:02 AM in response to josheenAEIOU

Battery health unknown

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.






iphone 6s battery health problem

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