Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Shut down because of a problem

My new MacBook Pro (less than 6 months old) frequently shuts down because of a problem. I get an error message which I send to Apple. Is there someway I can identify whether the problem is software or hardware related?



Posted on May 3, 2020 2:32 AM

Reply
Question marked as Apple recommended
Hathers287 wrote:

My new MacBook Pro (less than 6 months old) frequently shuts down because of a problem. I get an error message which I send to Apple. Is there someway I can identify whether the problem is software or hardware related?





Learn what to do if your computer restarts or shuts down unexpectedly,

or you get a message that your computer restarted or shut down because

of a problem.


If your Mac restarted because of a problem - Apple Support


Posted on May 3, 2020 8:55 AM

Similar questions

1 reply
Question marked as Apple recommended

May 3, 2020 8:55 AM in response to Hathers287

Hathers287 wrote:

My new MacBook Pro (less than 6 months old) frequently shuts down because of a problem. I get an error message which I send to Apple. Is there someway I can identify whether the problem is software or hardware related?





Learn what to do if your computer restarts or shuts down unexpectedly,

or you get a message that your computer restarted or shut down because

of a problem.


If your Mac restarted because of a problem - Apple Support


Shut down because of a problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.