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Level 1

4 points

Black screen with loading wheel

My ipad pro has just got stuck with a black screen with a loading wheel, what ever i try it doesnt change it.

please help

iPad Pro, iPadOS 13

Posted on May 3, 2020 4:07 AM

Top-ranking reply

Community+ 2024

Level 10

291,650 points

Posted on May 3, 2020 11:11 AM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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