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Fail to install Catalina OS on macbook pro (2019)

I've tried to install MacOs Catalina. It failed to install with this message "Some APFS cryptographic state information was unexpectedly unavailable. : (-69461). Quit the installer to restart your computer and try again'. I've tried again but I still have the same issue. Are you able to advise the actionI need to take to install MacOS Catalina?


I got the failure in both scenarios:

  • trying to update the mac os Mojave Preinstalled on my mac
  • trying a clean install (using a usb bootable drive and formatting the internal ssd)


pls can someone help me???

Posted on May 3, 2020 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2020 12:08 PM

Mino77 wrote:

• I've tried to install MacOs Catalina. It failed to install with this message "Some APFS cryptographic state information was unexpectedly unavailable. : (-69461). Quit the installer to restart your computer and try again'. I've tried again but I still have the same issue. Are you able to advise the actionI need to take to install MacOS Catalina?

I got the failure in both scenarios:
trying to update the mac os Mojave Preinstalled on my mac
• trying a clean install (using a usb bootable drive and formatting the internal ssd)

pls can someone help me???




You rotate an image using the command R




Verify your Mojave is formatted as GUID/apfs


Select your Macintosh HD and Command i open the information pane


2 replies
Question marked as Top-ranking reply

May 3, 2020 12:08 PM in response to Mino77

Mino77 wrote:

• I've tried to install MacOs Catalina. It failed to install with this message "Some APFS cryptographic state information was unexpectedly unavailable. : (-69461). Quit the installer to restart your computer and try again'. I've tried again but I still have the same issue. Are you able to advise the actionI need to take to install MacOS Catalina?

I got the failure in both scenarios:
trying to update the mac os Mojave Preinstalled on my mac
• trying a clean install (using a usb bootable drive and formatting the internal ssd)

pls can someone help me???




You rotate an image using the command R




Verify your Mojave is formatted as GUID/apfs


Select your Macintosh HD and Command i open the information pane


Fail to install Catalina OS on macbook pro (2019)

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