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UNABLE TO DOWNLOAD AND UPDATE APPS

I cannot download or update apps. I used to have a credit and debit card connected to my Apple ID and AppStore. My subscriptions that I had have been cancelled(obviously), but the problem I am facing is that I can no longer install free apps like iMovie to my device. Each time I try it says to verify my payment method, which I do not have, at the moment. Each time I try, it will not download the app and tell my to re-enter my password. Is there any way around this?

iPhone 7

Posted on May 3, 2020 12:03 PM

Reply
3 replies

May 3, 2020 12:07 PM in response to Fluffinella

I think this is your problem--a somewhat "new" known issue that … [Apple] is actively working on (see https://discussions.apple.com/thread/251180098). 

 

Don't use the possible solution I posted there. No one indicated it worked. And, I can't guarantee a solution, but, see:

 

How Fix Update Apple ID Settings If It Won’t Go Away https://techzillo.com/update-apple-id-settings/

 

Update Apple ID Settings On iPhone? What It Means & What To Do!

https://www.payetteforward.com/update-apple-id-settings-on-iphone-what-it-means-what-to-do/

UNABLE TO DOWNLOAD AND UPDATE APPS

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