Iphone not wokring
My iPhone is frozen on the lock screen and it won't let me turn it off or force reset. What can I do?
iPhone XS Max, iOS 13
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If you connect your iPhone to a computer running iTunes (or Finder in macOS Catalina) does it appear in either of those apps?
See if any of the following articles can help:
- If your iPhone, iPad, or iPod Touch won't turn on or is frozen - Apple Support
- If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
- The iPhone Doesn't Turn Off - Chron