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Level 1

5 points

Iphone not wokring

My iPhone is frozen on the lock screen and it won't let me turn it off or force reset. What can I do?

iPhone XS Max, iOS 13

Posted on May 3, 2020 1:10 PM

Top-ranking reply

Level 10

152,188 points

Posted on May 3, 2020 1:19 PM

If you connect your iPhone to a computer running iTunes (or Finder in macOS Catalina) does it appear in either of those apps?

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