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Payment disabled in iTunes/app store

Trying to update payment in iTunes, says it’s disabled

iPhone XR, iOS 13

Posted on May 3, 2020 1:22 PM

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Posted on May 3, 2020 2:19 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help. 

 

You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106 

 

Hope it helps! 

1 reply
Question marked as Best reply

May 3, 2020 2:19 PM in response to flextape

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help. 

 

You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106 

 

Hope it helps! 

Payment disabled in iTunes/app store

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