iPad is disabled connect to iTunes
My mother is in nursing care & on lockdown due to you-know-what. Apparently she tried too many times or incorrectly entered her passcode. She does not have access to any computer and I'm not sure we even set up iTunes. It looks like she'll need to reset the iPad. She's 85yo and we'll be doing this over the phone, so how do we do this? Please, just 1-2-3 instructions for me to walk her through it. Thank you.