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Disabled account

I am unable to purchase or download anything as a message keeps coming up saying that my account have been disabled in itunes and app store. I have tried to update my payment information but this didnt work. Any knowledge on how to fix this please? I am unable to complete time sensitive work due to this issue.

iPad, iPadOS 13

Posted on May 3, 2020 9:06 PM

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Question marked as Top-ranking reply

Posted on May 3, 2020 9:10 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply

Disabled account

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