9 Replies Latest reply: Oct 23, 2010 3:40 PM by Monya Virgil
willjm Level 1 Level 1 (0 points)
I've just inserted a language CD into to my iMac and when iTunes opened I got a prompt for a software update. After the update I could find no record of the CD, nothing in iTunes and no icon on the desktop. There's no sign of it in Finder. When I select "Today" in Finder there appears a list of several items labelled "Album.413.ipmeta" (others with different numbers) and these contain incomprehensible text.I don't know whether these are related. (They may be related to an automated back up of images on a memory stick)
Something has gone wrong and I don't know how to eject this disc. Can anyone help please.

willjm

iMAC, Mac OS X (10.6.2), External Lacie hard disc for backups
  • Evan Cotter Level 1 Level 1 (105 points)
    Restart your machine, and hold down the mouse button as it starts up again. This should eject the CD.

    If not, you can open the CD drawer by placing a thing object (such as a straightened paperclip) into the small hole on the from of the CD drive. It takes a bit of a wiggle, but should release the drawer.
  • KJK555 Level 4 Level 4 (2,895 points)
    open terminal.app (/Applications/Utilities/Terminal.app)

    at the prompt type:
    diskutil list
    (press return)

    See if your dvd disk appears on the list.
    if there,
    to eject it:

    diskutil eject <nameofdevice>

    example (If its bsd name is /dev/disk4) :
    diskutil eject /dev/disk4

    If it is not on the list, you will have to reboot before Disk Utility Framework will be able to see
    it again.

    Message was edited by: KJK555
  • willjm Level 1 Level 1 (0 points)
    Many thanks Evan. The restart worked and I've successfully mounted the disc so I can continue with my Spanish learning!!
    Thanks to KJK555 also. I'll keep your suggestion on file in case I meet this problem again.

    willjm
  • scb Level 5 Level 5 (5,380 points)
    ...and just for yucks:

    1. Open iTunes, and hit cnd+E

    2. Go to System/Library/CoreServices/Menu Extras/, and double click on "Eject.menu". This places a menu icon that lets one eject whatever is in the optical drive.
  • willjm Level 1 Level 1 (0 points)
    Thanks scb. As a relatively new Mac user I'm interested in learning as much as possible about my Mac and am intrigued by your second suggestion. I can't find the path you specify. In my System Preferences window there is no icon for "Library". The only place I find Library is under my username and there is no "CoreServices" in it.

    willjm
  • Robert Newall Level 3 Level 3 (605 points)
    It is not in System Preferences. Click on the 'Macintosh HD' icon on the desktop.
    From the window that opens, click on "System".
    From the window that opens click on 'Library' (should be the only item in this window)
    From the window that opens, click on 'Core Services'.
    From the window that opens, click on 'Menu Extras" (a folder)
    From the window that opens double click on 'Eject menu' as scb says.

    Incidentally there is also in the same window as 'Menu Extras' an icon for 'Directory Utilities'. That is the app that is used to enable root per the GUI. Apple has a longer method to enable root through System Prferences. A tip appearing when Apple made a' major' change to the 'Users' routines was to place a shortcut for this app into the dock. You do that by simply dragging the icon (the app does not move) into the dock. BE CAREFULL the items in core services are rather important be careful when spoaching in it. Do not do this 'dock' routine in a non admin log in. You should only be so 'administering' the computer in an admin user. Also beware that root can just about wreck the computer if handled wrongly.
  • willjm Level 1 Level 1 (0 points)
    Thank you Robert. After many years of working with Windows it's taking quite a while to get used to Apple!
  • 2annie Level 1 Level 1 (0 points)
    These are great directions and with a little time, I worked my way through them but, when I double clicked on the "eject menu" nothing happened. I have a laptop, so I can't try to open the CD drive. I have rebooted a couple of time. Anymore suggestions?
  • Monya Virgil Level 1 Level 1 (5 points)
    2annie wrote:
    These are great directions and with a little time, I worked my way through them but, when I double clicked on the "eject menu" nothing happened. I have a laptop, so I can't try to open the CD drive. I have rebooted a couple of time. Anymore suggestions?


    I know what you mean. I worked through them also and when I double clicked on the "eject menu" nothing happened. I have tried all of the suggestions to get this disc to eject and it just won't do it. Surely there is something out there that will work.