I have forgotten my code to open my iPad and am locked out

I have forgotten my iPad code and am locked out

iPad, iOS 11

Posted on May 4, 2020 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2020 7:59 AM

Empress1205 wrote:

I cannot open my iPad


What happens when you try?


If you’ve forgotten the passcode or gotten locked out as is discussed in this thread, then the answer to that has been posted here, including in the Apple recommended answer.


You’ll have to reset and re-load, using a Mac or Windows system.


And yes, you need a Mac or Windows system to reset the passcode.


And yes, the reset will erase the contents.


No, there is no other way to reset the passcode, other than using a Mac or Windows system, short of using a courier to send the device to Apple or to a trusted party to perform the reset on your behalf.


8 replies
Question marked as Top-ranking reply

Jun 25, 2020 7:59 AM in response to Empress1205

Empress1205 wrote:

I cannot open my iPad


What happens when you try?


If you’ve forgotten the passcode or gotten locked out as is discussed in this thread, then the answer to that has been posted here, including in the Apple recommended answer.


You’ll have to reset and re-load, using a Mac or Windows system.


And yes, you need a Mac or Windows system to reset the passcode.


And yes, the reset will erase the contents.


No, there is no other way to reset the passcode, other than using a Mac or Windows system, short of using a courier to send the device to Apple or to a trusted party to perform the reset on your behalf.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have forgotten my code to open my iPad and am locked out

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