I downloaded the application (Speak&rranslate), chose the trial period. but then came the check to write off the money for the annual subscription and I confirmed it. I thought that the money should be automatically returned to the account, because I did not choose any subscription plan. But they didn’t. Can I solve this somehow and get my money back for?
iPhone X
In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple.
Please follow the steps below:
1. Click this link: https://reportaproblem.apple.com
2. Sign in to your Apple ID that you use to purchase the subscription.
3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded.
4. Choose a reason for the problem, describe your issue, then tap or click Submit.
Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.
In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple.
Please follow the steps below:
1. Click this link: https://reportaproblem.apple.com
2. Sign in to your Apple ID that you use to purchase the subscription.
3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded.
4. Choose a reason for the problem, describe your issue, then tap or click Submit.
Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated possess, if you wish to talk to a person you can:
Contact Apple for support and service - Apple Support
Good luck!
Trial period & annual subscription
