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Why is Apple charging me for cancelled subscriptions?!

Today I received notification from my bank that Apple charged my card $60.00 for a subscription I’d cancelled well before the renewal date. This is not the first charge I’ve had to dispute due to charges for cancelled subscriptions.

iPhone XS Max, iOS 13

Posted on May 4, 2020 3:22 PM

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Question marked as Apple recommended

Are you sure it was correctly cancelled?


Deleting the related App does not cancel the subscription.

Do you share your payment method with anybody?


Verify the status of all your subscriptions by following the steps here: See or cancel your subscriptions - Apple Support


Contact iTunes Billing: iTunes Store - Contact Us - Official Apple Support

Posted on May 4, 2020 3:27 PM

2 replies

May 4, 2020 3:28 PM in response to LAind1

We’re other users and not folks from Apple, so we have no view into your Apple ID accounts and any charges.

Check whether this is an actual mail message from Apple, or one of the many scam messages being distributed.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store - Apple Support

See or cancel your subscriptions - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

If this is a legitimate mail message from Apple and not a scam and not something you should have been charged for, then contact iTunes Billing and Subscriptions for assistance. (Again, we’re not Apple, so we can’t do that for you.)



Question marked as Apple recommended

May 4, 2020 3:27 PM in response to LAind1

Are you sure it was correctly cancelled?


Deleting the related App does not cancel the subscription.

Do you share your payment method with anybody?


Verify the status of all your subscriptions by following the steps here: See or cancel your subscriptions - Apple Support


Contact iTunes Billing: iTunes Store - Contact Us - Official Apple Support

Why is Apple charging me for cancelled subscriptions?!

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