I am having trouble opening up my mail.
Email will not open. Are you able to help in telling me what I need to do to fix this.
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Try this & let us know what happens exactly...
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
In the interim use a Browser to login to your WebMail.