1st Gen. Apple Pencil will not pair with my 7th Gen. Ipad

Question

1st Gen. Apple Pencil will not pair with my 7th Gen. Ipad

I just brought my new ipad and new Apple Pencil. The ipad works great and the Bluetooth works. Tested it out on my headset. Yet the Apple pencil will not pair what so ever. I have tried everything. I have restarted my ipad, I have charged the pencil for over two hours, and I have turned the Bluetooth button on and off.

The pencil just won't pair. It's like my ipad can't find it.

Oh! Also I made sure my ipad software was updated as well.

I'm stumped since all the products are brand new.

Any help would be appreciated!

iPad, iPadOS 13

Posted on May 4, 2020 7:09 PM

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Answer 1

QuickPost

Level 10

103,305 points

May 4, 2020 7:16 PM in response to EgyptianStargazer

Hello,

If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.

Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.

Use Apple Pencil with your iPad or iPad Pro - Apple Support

Contact AppleCare

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Answer 2

May 4, 2020 7:16 PM in response to EgyptianStargazer

That should work:

Apple Pencil compatibility - Apple Support

Apple has some troubleshooting info available:

Use Apple Pencil with your iPad or iPad Pro - Apple Support

and if that fails, contact the folks at Apple Support/

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Answer 3

May 4, 2020 7:40 PM in response to QuickPost

Sadly no, I got it off of Amazon, although I brought AppleCare. Not sure if that will help the pencil that much. But I beat it was sitting on a shelf for a long time. Whelp I know what I will be doing next. Thanks for your help!! I really appreciate it, especially after not Having a great day.

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