Change of sim / new provider

I am looking to change phone providers. I will be keeping my mobile number and with my PAC merely changing sims and providers. I just wanted to check if there is anything I will lose on my phone - I am keeping my current phone too. I am assuming it is as simple as swapping over sims and everything will be there as normal ie contacts etc. I also assume that imessenger as it's tied to my phone number and email address that again this will all work as pre swap of sim?

iPhone 6 Plus, iOS 12

Posted on May 5, 2020 2:30 AM

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2 replies

May 5, 2020 4:41 PM in response to sonnen1

Good afternoon sonnen1,


Welcome to the Apple Support Communities!


I understand you are going to be changing the cellular provider for your iPhone 6 Plus with iOS 12. I would suggest making a current iCloud backup as well as a backup to your computer before making this change. Save any important text messages and voice mail messages that are controlled by the carrier. Talk to the carrier you intend to switch to for any support or advice they offer when making this change.


How to back up your iPhone, iPad, and iPod touch


How to unlock your iPhone for use with a different carrier


Update your carrier settings on your iPhone or iPad


Take care.





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Change of sim / new provider

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