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Hi there,
My daughters Iphone 7 only charges with her charger and not with mine or her mother's. All chargers are original Apple and these just work fine with our Iphones (8s & 5s). All connectors are clean.
Anyone any ideas?
Thx!
Chiel
iPhone 7
A couple of things to check. First, inspect the lightning port on the bottom of the phone with a bright light, and clean out any cruft you find with a toothpick.
As I understand it you have several cables that work with all phones but hers, and only one that works with hers. Are these all Apple cables, or at least cables marked as Made for iPhone? Stop using any cables that are not Apple or Apple-certified.
If none of this resolves the problem, I had an identical problem a couple of years ago. Only one of my cables would work, in spite of the fact that I had 6 other cables that worked with my family's 3 other iOS devices. I went to an Apple store and they tried a bunch of their cables. None of them worked, except for the one cable of mine that worked. They replaced my phone under its existing warranty.
A couple of things to check. First, inspect the lightning port on the bottom of the phone with a bright light, and clean out any cruft you find with a toothpick.
As I understand it you have several cables that work with all phones but hers, and only one that works with hers. Are these all Apple cables, or at least cables marked as Made for iPhone? Stop using any cables that are not Apple or Apple-certified.
If none of this resolves the problem, I had an identical problem a couple of years ago. Only one of my cables would work, in spite of the fact that I had 6 other cables that worked with my family's 3 other iOS devices. I went to an Apple store and they tried a bunch of their cables. None of them worked, except for the one cable of mine that worked. They replaced my phone under its existing warranty.
how many watts are your other chargers, as well as your daughter’s charger?
Good thinking but I don't believe that matters because it happens even if we switch the cable only.
By “charger” do you mean the thingy that plugs into the wall, or the cable that connects that thingy to the phone? BTW, NEITHER is a charger. The charger is built into the phone.
By charger I mean both, but it seems like the problem is in the cable that connects that thingy to the phone.
Or the problem is in her phone?
Thanks, look like the same case. Will go to store and try different cables overthere.
Iphone 7 only charges with one charger
