You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Pi241
Pi241 Author
User level: Level 1
13 points

Keyboard misinterpretation on Macbook

I have English and Vietnamese keyboard on my Macbook. Yesterday, French keyboard was added. Unfortunately, now the Vietnamese keyboard is affected by the French one. I switch to Vietnamese keyboard, but it still performs French keyboard instead. For example, when French keyboard mode is on, key A performs letter Q and vice versa. Then, when Vietnamese keyboard mode is on, key A still performs letter Q, it does not return to letter A as usual.

Could you please what problem it is and how to fix it? Thank you for your help.

MacBook Pro 13”, macOS 10.15

Posted on May 5, 2020 5:54 AM

Reply
Question marked as Top-ranking reply
User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
118,322 points

Posted on May 6, 2020 5:30 AM

Pi241 wrote:

Could you please tell me what the matter with French and Vietnamese keyboards here is?

With certain Asian language keyboards, Apple tries to accommodate the fact that some users may prefer azerty or qwertz instead of qwerty. It does this by having the keyboard change layout according to the last ordinary (English, French, German) keyboard which was used. I was familiar with this behavior for Chinese, but until your posting did not realize it was used for Vietnamese too.

View in context

Similar questions

6 replies
Question marked as Top-ranking reply
User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
118,322 points

May 6, 2020 5:30 AM in response to Pi241

Pi241 wrote:

Could you please tell me what the matter with French and Vietnamese keyboards here is?

With certain Asian language keyboards, Apple tries to accommodate the fact that some users may prefer azerty or qwertz instead of qwerty. It does this by having the keyboard change layout according to the last ordinary (English, French, German) keyboard which was used. I was familiar with this behavior for Chinese, but until your posting did not realize it was used for Vietnamese too.

Reply

Keyboard misinterpretation on Macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up