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Hello and welcome to Apple Support Communities Mauipaui,

I see that you are wanting to downgrade you iCloud storage plan. I can understand needing to make this change, and I'd be happy to help.

Take a look at the article below that will guide you through how to downgrade your iCloud storage plan. Make sure you take a careful look at the section titled "What happens when you decrease your storage plan".

Downgrade your iCloud storage

Hope this helps. If you have additional questions, reach back out.

Have a great day!

See the article https://support.apple.com/en-in/HT201266

Hello Mauipaui,

Thanks for trying those steps and providing those additional details. Since the issue remains, you'll want to reach out to Apple Support. You can reach them with the link below.

Get Support

Thank you for using Apple Support Communities.