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I don’t see Internal Speakers as an option in the Output window.

I don’t see Internal Speakers as an option in the Output window. No way I can hear any sound. I have tried everything already. I imagine I will need to send my laptop to fix the problem. Anybody in the same situation?

MacBook Pro 13", OS X 10.11

Posted on May 5, 2020 7:17 AM

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Question marked as Top-ranking reply

Posted on May 5, 2020 7:40 PM

Greetings Jordiiriu,


Thanks for visiting the Apple Support Communities! I understand you don't see Internal Speakers as an Output option in System Preferences on your MacBook Air.


I suggest ensuring your Mac is updated with the latest version of macOS. If the issue persists, then I suggest reaching out to Apple Support. You can see that outlined in the following article: Get help if the internal speakers on your Mac don't make sound - Apple Support


"Click the Output tab, then select Internal Speakers. If you don’t see Internal Speakers as an option in the Output window, contact Apple Support."


Kind regards.

2 replies
Question marked as Top-ranking reply

May 5, 2020 7:40 PM in response to Jordiiriu

Greetings Jordiiriu,


Thanks for visiting the Apple Support Communities! I understand you don't see Internal Speakers as an Output option in System Preferences on your MacBook Air.


I suggest ensuring your Mac is updated with the latest version of macOS. If the issue persists, then I suggest reaching out to Apple Support. You can see that outlined in the following article: Get help if the internal speakers on your Mac don't make sound - Apple Support


"Click the Output tab, then select Internal Speakers. If you don’t see Internal Speakers as an option in the Output window, contact Apple Support."


Kind regards.

I don’t see Internal Speakers as an option in the Output window.

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