So, it’s been stuck on the Apple logo page and I did a hard reset. Called Apple to get steps, and they were steps I already tried. It’s now ok the charger, so I kept doing the hard reset while it’s on the charger and it then went into restore mode.
iPad, iPadOS 13
I presume that you’re looking for some direction as to what you should do next.
If your device indicates that it is in restore mode, you’ll need to connect to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate to the installed version of MacOS):
I presume that you’re looking for some direction as to what you should do next.
If your device indicates that it is in restore mode, you’ll need to connect to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate to the installed version of MacOS):
If iPad isn’t responding, do one of the following:
If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
Okay, thank you so much! It went right back to the logo and now it’s just turning off and on.
IPad Diagnostic
