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Why am I having problem to purchase ?

I can’t buy anything with my ID why ?

Posted on May 5, 2020 8:54 AM

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Question marked as Top-ranking reply

Posted on May 5, 2020 9:17 AM

Have you tried going on the link it showed? There might be a problem on your payment details.


You can follow these steps:

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then try Purchases, Billing & Redemption

2 replies
Question marked as Top-ranking reply

May 5, 2020 9:17 AM in response to Petebom

Have you tried going on the link it showed? There might be a problem on your payment details.


You can follow these steps:

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then try Purchases, Billing & Redemption

Why am I having problem to purchase ?

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