Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store Sign in Loop

I just switched from android to iPhone. I made my Apple ID and password and everything. When I go to the App Store it has me sign in. It then says the Apple ID hasn’t been used in the App Store so I must review account. I click review and it prompts me to sign in. Once I sign in again it goes back to the Apple ID hasn’t been used prompt. I am stuck in a loop of this. Any suggestions?

iPhone SE, iOS 13

Posted on May 5, 2020 12:08 PM

Reply
Question marked as Best reply

Posted on May 5, 2020 12:34 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

1 reply
Question marked as Best reply

May 5, 2020 12:34 PM in response to aw1313

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

App Store Sign in Loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.