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Aliosha484 Author

Level 1

4 points

Refund from app

my child accidentally purchased app. How can we get money back. Please help to refund the money. Lightroom presets app.

please

thank you

iPhone 7 Plus, iOS 13

Posted on May 5, 2020 5:54 PM

Best reply

ChrisJ4203

Level 10

230,371 points

Posted on May 5, 2020 5:58 PM

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support

And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

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