My friend gave me her iPhone X yesterday but it was disabled I thought my brother could unlock it using iTunes but he claims he can’t I don’t know the Apple ID nor the password how can I do it
iPhone X
You are going to have an activation issue and not a carrier lock issue. Verizon is therefore not going to be able to help you.
Have your friend read up on this article and follow the instruction to ➔ Recover a forgotten Apple ID Password or ➔ Recover a forgotten Apple ID and see if she can reset her Apple ID and Password.
If she cannot then she will need to take that iPhone to the Apple Store with proof of purchase and see if they can help.
Without a working Apple ID and Password, you will not be able to activate the iPhone.
Axel F.
You are going to have an activation issue and not a carrier lock issue. Verizon is therefore not going to be able to help you.
Have your friend read up on this article and follow the instruction to ➔ Recover a forgotten Apple ID Password or ➔ Recover a forgotten Apple ID and see if she can reset her Apple ID and Password.
If she cannot then she will need to take that iPhone to the Apple Store with proof of purchase and see if they can help.
Without a working Apple ID and Password, you will not be able to activate the iPhone.
Axel F.
Ask your friend who gave you the iPhone to give you the Apple ID and password. You will not be able to activate that iPhone without it.
Axel F.
Did that and she said she doesn’t remember what she put her Apple ID as will there be any other way maybe taking it to Verizon and getting it unlocked?????
iPhone X disabled don’t know Apple ID nor iCloud
