i can't log in to my iTunes account

Hello

Thanks for getting back to me with the error code that you are getting.

Let's try signing out of iTunes and signing back in.

Account > Sign-out > Sign out of iTunes.

Quit iTunes and restarted it.

Sign back in to your Account.

Let me know if that worked.

Thanks!

Hello luci68,

Welcome to Apple Support Communities!

I understand that you're unable to log into your iTunes account. I am happy to help!

Below is an article that will help you get connected to iTunes.

If you can't connect to the App Store, iTunes Store, or other Apple services

Are you getting any kind of error message when you try to sign in?

Let me know.

Cheers!

Might be worth taking a free trial of Malwarebytes and checking for unwanted software. This can potentially cause issues accessing the store.

tt2

You're welcome. 🙂

tt2