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Signing in to my new iPad Pro

When trying to sign in on my new iPad Pro I get a message “ ‘Verification Failed’ There was an error connecting to the Apple ID server” I know the password is correct by verifying it on my iPhone and old iPad. Any ideas?

iPad Pro, iPadOS 13

Posted on May 6, 2020 11:51 AM

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Posted on May 6, 2020 11:54 AM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

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Signing in to my new iPad Pro

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