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AppleTV+ won't play in Safari on my MacBook

Does anyone know why or how to fix that? It plays fine on my Apple TV.

MacBook Pro 13"

Posted on May 6, 2020 5:34 PM

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Question marked as Best reply

Posted on May 7, 2020 2:35 AM

Thank you for the additional information.


Join Apple TV+ - Apple Support

6. Start watching
*When you sign in to tv.apple.com for the first time, you might be asked to add or verify a credit card to ensure the account holder has authorized viewing on the web.


This request for a card number is legitimate, and is not used for payment, but for user verification. The details that you enter should match the payment method that Apple already has on file for your Apple ID account.

Change, add, or remove Apple ID payment methods - Apple Support

Other users have indicated that a matching debit card would work just as well.

4 replies
Question marked as Best reply

May 7, 2020 2:35 AM in response to RichardRucker

Thank you for the additional information.


Join Apple TV+ - Apple Support

6. Start watching
*When you sign in to tv.apple.com for the first time, you might be asked to add or verify a credit card to ensure the account holder has authorized viewing on the web.


This request for a card number is legitimate, and is not used for payment, but for user verification. The details that you enter should match the payment method that Apple already has on file for your Apple ID account.

Change, add, or remove Apple ID payment methods - Apple Support

Other users have indicated that a matching debit card would work just as well.

AppleTV+ won't play in Safari on my MacBook

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