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Caps lock stuck on MacBook Pro

I opened a new window to google something and all the letters were capital. My caps lock key wasn’t on but I tried turning it on and off but nothing changed. I figured I’d restart my computer but now I cannot get into my computer because caps lock is still on and my password is lowercase. I’m in the middle of finals in a global pandemic and I don’t know what to do. I’m having a crisis. Please help me

MacBook Pro 13", macOS 10.15

Posted on May 6, 2020 11:55 PM

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Question marked as Best reply

Posted on May 7, 2020 9:06 AM

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if no resolve, no harm in Try resetting the SMC https://support.apple.com/en-us/HT201295




Can you test with an external keyboard to compare


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


1 reply
Question marked as Best reply

May 7, 2020 9:06 AM in response to riley0414

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if no resolve, no harm in Try resetting the SMC https://support.apple.com/en-us/HT201295




Can you test with an external keyboard to compare


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


Caps lock stuck on MacBook Pro

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