Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked out

My Iphone se is disabled. It says to connect to itunes and I did but where do I go from there?

iPhone SE, iOS 12

Posted on May 7, 2020 5:11 AM

Reply
2 replies

May 7, 2020 5:14 AM in response to katlynn114

See If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856 "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or

chat using this link https://support.apple.com/choose-country-region/itunes After

choosing your country, see the heading Tell us how we can help.

locked out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.