How to make reservations

How to book an appointment for genius bar


Posted on May 7, 2020 7:39 AM

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54 replies

Jan 4, 2021 11:02 AM in response to RoseSandercott

We, as other users, would not know which store is your "closest". You need to go through Apple support (link is in the upper right corner of this page), detail your problem, and Apple will suggest one or more options.


Please note that not all stores are open; they also have limited hours and Genius Bar appointments are very difficult to get right now.

May 7, 2020 7:58 AM in response to Remo-7483

For your particular store you easiest to use the app


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



Customer Support Call (800) MY–APPLE (800–692–7753)


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service

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How to make reservations

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