I can not access to App Store and iTunes.pls help

Hi Satoko0423,

Thanks for using Apple Support Communities. It sounds like you’re having trouble using the iTunes & App Store. I’m happy to help.

To start, try these steps:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If you’re getting a message regarding your account being disabled, refer to this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

If I’m misunderstanding your issue, please reply with more detail.

Take care.