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iPad mini won’t restore or update

My in-laws iPad mini needed to be updated. WHen i tried to do it it’s now frozen. It shows the screen where you have to connect it to iTunes and then when you do, it says you have to restore or update it. I have tried to do both and it won’t let me.

Posted on May 7, 2020 1:36 PM

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Question marked as Top-ranking reply

Posted on May 7, 2020 2:15 PM

This help page may help:

https://support.apple.com/en-gb/HT201263

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iPad mini won’t restore or update

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