Why can't I log in with my apple ID and password? I can't get into the app, but it's still sharing my location with my friends. I just want to log in :(

Why can't I log in with my apple ID and password? I can't get into the app, but it's still sharing my location with my friends. I just want to log in :( My password and ID are absolutely correct.

Posted on May 7, 2020 9:48 PM

Reply
3 replies

May 8, 2020 11:10 AM in response to logintofindmy

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I log in with my apple ID and password? I can't get into the app, but it's still sharing my location with my friends. I just want to log in :(

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.