I think I have two different Apple ID's on my iPhone

Question

I think I have two different Apple ID's on my iPhone

I have an iPhone XS Max, and when I bought it I logged on to my moms Apple ID, recently I have created my own Apple ID and logged out of hers, however when I need to update an app, it asks for her Apple ID and password but when I go to download something from the App Store it works with my own. When I press update app, a message saying "Sign in to the iTunes Store" pops up on my screen and says "if you have an Apple ID, sign in with it here" , neither my password nor my moms works but it doesn't ask for a email. I need to update some apps because it says the apps will expire if I don't update them. Can anybody help me please?

iPhone XS Max, iOS 13

Posted on May 8, 2020 6:46 AM

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Answer 1

Best reply

Eric Root

Level 10

684,039 points

May 8, 2020 8:45 AM in response to evawithaquestion

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

Or you ask your mom to set up Family Sharing between the IDs to keep access to your purchases.

Family Sharing.

Family Sharing - Set up.

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I think I have two different Apple ID's on my iPhone

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