Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Merge or Change Emails on Apple

Somehow I managed to have 2 separate emails connected to my Apple ID acct and ICloud. I do not remember my passwords for the original email so I am over that one. I created a new email months ago and started using that one. NOW most of my apps on my phone will not update or even allow me to open them. It is a huge pain in the A@@ and the dang note keeps telling me to enter password for my OLD email Apple ID which clearly isn’t working anymore. But when I pull up the settings to check it, the new email is shown. What is going on and how can I completely eliminate the old email address so I can get my apps updated? Ive been working on this all day today! Any help is greatly appreciated! :)


Signed Frustrating to the Max, Need my stuff fixed!!

Nik. :)



iPhone XR, iOS 13

Posted on May 8, 2020 11:04 AM

Reply
Question marked as Best reply

Posted on May 8, 2020 11:13 AM

Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


See if you can recover the password. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

1 reply
Question marked as Best reply

May 8, 2020 11:13 AM in response to Iclouddummy101

Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


See if you can recover the password. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

Merge or Change Emails on Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.