Netflix billing

I lost my debit card last week which was used to pay for my Netflix account. I have a new card, updated my billing information but my Netflix does not show active. What do I need to do?

Posted on May 8, 2020 12:38 PM

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2 replies

May 8, 2020 3:12 PM in response to crawdad2020

Ongoing subscriptions to Netflix can continue to be billed through iTunes with no issue. Only new ones or cancelled ones cannot be billed through itunes anymore, and must be activated directly through Netflix.


You can change the payment method used for your subscriptions on iTunes, by following the steps here: Change, add, or remove Apple ID payment methods - Apple Support


Or you can go and set up your account on Netflix and be billed directly by them: https://help.netflix.com/en/node/25097

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Netflix billing

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