Netflix billing
I lost my debit card last week which was used to pay for my Netflix account. I have a new card, updated my billing information but my Netflix does not show active. What do I need to do?
I lost my debit card last week which was used to pay for my Netflix account. I have a new card, updated my billing information but my Netflix does not show active. What do I need to do?
Crawdad,
As you may have heard, iTunes and Netflix had a "divorce" last year. If you haven't already, move your subscription to be direct billed through Netflix. See more information here:
https://help.netflix.com/en/node/27461
Ongoing subscriptions to Netflix can continue to be billed through iTunes with no issue. Only new ones or cancelled ones cannot be billed through itunes anymore, and must be activated directly through Netflix.
You can change the payment method used for your subscriptions on iTunes, by following the steps here: Change, add, or remove Apple ID payment methods - Apple Support
Or you can go and set up your account on Netflix and be billed directly by them: https://help.netflix.com/en/node/25097
Netflix billing