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Alotahelp Author

Level 1

5 points

App Store app disappears

Can’t find/locate my Apple store app (The one that looks like a capital A). Can someone help, please. I can’t download any apps!

iPhone 7, iOS 13

Posted on May 8, 2020 6:46 PM

Top-ranking reply

fyip

Level 6

18,378 points

Posted on May 9, 2020 7:28 AM

How to move apps and create folders on your iPhone, iPad, or iPod touch - Apple Support

It probably got hidden by mistake and is attached to another app in a folder...Open each app one at a time to see if it is hidden there...if you find it just drag it out.

If you do not find it Reset Home Screen Layout: Go to Settings > General > Reset. Reset Home Screen Layout:

Return iPhone settings to their defaults - Apple Support

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App Store app disappears

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