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chloenico Author

Level 1

5 points

Mac erase

my screen was having horizontal lines all over it so I tried to erase the hardware and start fro scratch-. Now my Mac has a question mark in a file on the screen and won’t start up. What do I do.

MacBook Pro 13", macOS 10.15

Posted on May 9, 2020 1:14 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,222 points

Posted on May 9, 2020 7:13 AM

chloenico wrote:

my screen was having horizontal lines all over it so I tried to erase the hardware and start fro scratch-. Now my Mac has a question mark in a file on the screen and won’t start up. What do I do.

If your Mac starts up to a question mark

https://support.apple.com/en-us/HT204323

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Mac erase

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