Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems with Mojave download

Trying to download Mojave from the Apple store and keep getting this message: "This copy of the Install macOS Mojave application is damaged, and can‘t be used to install macOS" Anyone experience this, or have suggestions?


MacBook Air 13", OS X 10.11

Posted on May 9, 2020 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2020 6:49 AM

Delete it, empty the trash.


A slow internet download speed is one cause of corruption.


try again on a faster Network or try a Ethernet connection to improve download.


https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


2 replies

Problems with Mojave download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.