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Level 1

4 points

Unauthorized purchase

I recently updated my payment info., but was charged for a huge amount for an app that I did not confirm payment on. My bank account is now in the negative!! Need immediate refund!!

iPhone 11 Pro, iOS 13

Posted on May 9, 2020 7:08 AM

Best reply

Jamesd49

Level 7

23,251 points

Posted on May 9, 2020 7:10 AM

We are not apple, this is a user to user community.

We are unable to help with refund or account issues

Try applying for a refund here - https://support.apple.com/en-gb/HT204084

Or Contact Apple Support

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Unauthorized purchase

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