Help! I can't download Catalina!

Hi everybody,

i try to download the new mac os Catalina on my Mac (Macbook Pro with touch bar) but i can't do it. I try to find the upgrade in the preferences and in the app store. When i try to "buy" catalina from apple store i see this windows with the message: " Macos version is not available".

There is someone that can help me?


Posted on May 9, 2020 9:06 AM

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Posted on May 9, 2020 7:59 PM

Run this command in the Terminal then reopen System Preferences > Software Update.

sudo softwareupdate --reset-ignored
5 replies

May 9, 2020 9:15 AM in response to Talz237

Do a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and download.


https://itunes.apple.com/us/app/macos-catalina/id1466841314?mt=12&l=en-us




In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.




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Help! I can't download Catalina!

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