I am having CarPlay volume issues after updating my iPhone X to 13.4.1. When phone is connected, whether car play is active or not my cars volume controls only adjust prompt volume and not actual audio volume. Is any one seeing this and is there a fix??
Basic troubleshooting steps will not resolve this issue. Many users are having this problem. Any ETA on a fix for this?
Basic troubleshooting steps will not resolve this issue. Many users are having this problem. Any ETA on a fix for this?
Hello and welcome to Apple Support Communities, tazman2472!
I understand you've noticed strange behavior with the volume on CarPlay. I'd be happy to provide information to help you address this.
Try the steps in the following article: If you need help with CarPlay
If you continue having issues, reach out to Apple Support for further assistance.
Have a great day!
I have the same issue. Does anyone know if apply plans on pushing an update soon to correct the issue? I have to go through a military gate to get to my house and the other day music was blasting and I couldn’t turn the volume down, until I realized I could just hit the power button to turn it off.
Running IOS 13.5 Beta on IPhone X. Same issue adjusting volume. Even after making a call, the features don’t work as they should. Volume is only adjusted on CarPlay but no longer on the vehicle built in radio system.
This is more widespread than Waze. I don’t even have Waze installed and I’m getting the stuck on prompt volume. In fact I’ve found that when I make a call and it ends the prompt volume comes on and doesn’t go away.
If you have Waze on your phone delete it that fixed mine. It was something in the latest Waze update
You can also make a phone call and when you hang up it should return the volume back to normal. I discovered this works for me by accident. This will allow you to keep Waze.
Go in to Waze settings and disable Audio Player. This resolved volume issues on a Sony XRV-AX1000 head unit.
Same issue with multiple devices, so hoping Apple gets it fixed quickly.
Thanks - yeah, I saw that as a temp fix. Thanks everyone, hopefully they get their software issues fixed soon.
Good call, this worked for mine. I just made a call then instantly hung up and the regular volume control worked fine again. Thank you!
Making a call worked for me too.
Deleting Waze app work for me too.
Deleting Waze instantly fixed this problem, mind blown. Thanks for the suggestion
You’re awesome, fixed it instantly.
CarPlay Volume issues after IOS 13.4.1 update
