You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple ID balance

My Apple ID balance is not working It goes to payment methods and I tap Apple ID but it doesn’t work how do you fix this problem?

iPad, iPadOS 13

Posted on May 9, 2020 3:28 PM

Top-ranking reply

Level 9

50,948 points

Posted on May 9, 2020 3:36 PM

Are you aware that: "Before you can add funds to your Apple ID, you must have a valid payment method on file. Learn about the payment methods that you can use with your Apple ID. ... See how to Add funds to your Apple ID https://support.apple.com/en-us/HT208687 Note that "after you authorize the payment, the funds ... [are credited] to your Apple ID. Then, you can use the credit to make purchases from the App Store or iTunes store. Need more help? Contact Apple support for help here: Get started."

View in context

Similar questions