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Untrusted shortcuts

I am trying to turn on my Untrust and shortcuts so I can be able to add a trusted shortcuts to my iPhone. I understand that you have to go in and click the on off switch but mine just won’t let me click it at all. It has a dark tint over it

Posted on May 9, 2020 6:33 PM

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6 replies

May 10, 2020 5:09 PM in response to Jordan2344

Hey there Jordan2344,


Thanks for reaching out to Apple Support Communities. I understand you’re unable to enable Allow Untrusted Shortcuts on your iPhone. I’ll be happy to help with this.


If you haven’t already, run a shortcut on your iPhone. You’ll need to run a shortcut once before you can allow untrusted shortcuts. This link has more details:


How to enable shared shortcuts on your iPhone, iPad, or iPod touch


If that doesn’t help, force close Settings and Shortcuts then restart your iPhone:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Check for any updates:


Update your iPhone, iPad, or iPod touch


Then run a shortcut and try to enable the feature once more.


Regards.

Jun 19, 2020 7:16 AM in response to chuck_3rd

UPDATE: I was able to get this to work by running more trusted shortcuts! Seems odd, but after adding the trusted gallery shortcuts for "washing hands music," and "top stories from Apple news," the setting for allowing untrusted shortcuts is no longer greyed out! So, as unlikely and strange as this is, it seems to be the fix.


ORIGINAL:

Hi. I have the same problem. I ran a few trusted shortcuts ("alarm set," "when do I need to leave"). Then returned to settings to see that the choice for allowing untrusted shortcuts is still greyed out. So I powered off the iPhone and restarted it. Ran another trusted shortcut. At settings, "Allow untrusted shortcuts" is still greyed out.


I am running software version 13.5.1 -- so it doesn't seem that I'm behind on updates.


Any idea how to address this?


Thank you,

Carl


Jun 19, 2020 9:13 AM in response to microranch

Thanks for the replly. I tried that but it didn't help.


It's seems like a really dysfunctional security scheme...


  1. download/install untrusted shortcut
  2. download/install a trusted shortcut you don't need or want
  3. run a completely unrelated trusted shortcut to enable the button that allows me to run an untrusted shortcut


So essentially, if I have to download/install trusted shortcuts I don't want/need just so I can run an untrusted shortcut.


Rube Goldberg would be so proud.




Untrusted shortcuts

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