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My iPhone turns off every 5 minutes

I have an iPhone 7 plus, in December it starts to turn off even if the battery was full. It happened twice a day. But now it happen every 5 minutes, I can use it , I can't answer a call because suddenly it turns off. I don't know what is happening.

iPhone 7 Plus

Posted on May 9, 2020 6:54 PM

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Question marked as Top-ranking reply

Posted on May 10, 2020 8:28 AM

This is a public forum, visible to anyone with an Internet connection, not a good place to post any personal information. When you check battery health what does it say below the percentage, under Peak Performance Capability?


But most likely you need a new battery. There are battery failure modes other than loss of capacity that won’t show in the Battery Health display.

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Question marked as Top-ranking reply

May 10, 2020 8:28 AM in response to llpujol

This is a public forum, visible to anyone with an Internet connection, not a good place to post any personal information. When you check battery health what does it say below the percentage, under Peak Performance Capability?


But most likely you need a new battery. There are battery failure modes other than loss of capacity that won’t show in the Battery Health display.

My iPhone turns off every 5 minutes

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