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Online store orders

Hi all, I just placed an order for a MBP online. The order status was "Processing", but when I refreshed the page, it became "Something went wrong". And I couldn't see my order anymore.

Anyone experienced this before? Did my order go through?

Posted on May 10, 2020 1:36 AM

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Question marked as Top-ranking reply

Posted on May 10, 2020 5:15 AM

altanal wrote:

Hi all, I just placed an order for a MBP online. The order status was "Processing", but when I refreshed the page, it became "Something went wrong". And I couldn't see my order anymore.
Anyone experienced this before? Did my order go through?


Easiest to Call Customer Support (800) MY–APPLE (800–692–7753)



3 replies
Question marked as Top-ranking reply

May 10, 2020 5:15 AM in response to altanal

altanal wrote:

Hi all, I just placed an order for a MBP online. The order status was "Processing", but when I refreshed the page, it became "Something went wrong". And I couldn't see my order anymore.
Anyone experienced this before? Did my order go through?


Easiest to Call Customer Support (800) MY–APPLE (800–692–7753)



Online store orders

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