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Syncing / Backing up

What is the difference between Syncing and Backing up on iTunes? Also, when I try to Sync / Back up my iPhone, a message is popping up reading, 'This device could not be found.' then I tried again and it says, 'your device is not on the network.' what does this mean?

iPhone 6s, iOS 13

Posted on May 10, 2020 2:45 AM

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Posted on May 10, 2020 4:55 AM

To Sync (synchronise) is the procedure that takes the changes to the media in your iTunes Library and on your phone and makes the two (iTunes and phone) have the same information. It's primarily concerned with music, videos, podcasts and photos.


Using music as an example (although it applies to the other media as well), when you add music to your iTunes Library or make changes to Playlists (on your computer), the next Sync of your iPhone with iTunes will add those changes to the phone. iTunes does the work for you. At the same Sync, changes made on your phone, such as the Play Count of each song, the time last played and crucially, any changes to star ratings of songs will be sent to your Library so that the information in the Library reflects those changes.


A backup is concerned with backing up the configuration of the phone and data from apps, onto your computer, so that you can use that backup to restore information to the phone if the phone has to be Restored. A Restore is an iTunes procedure that erases everything for your device so that you can start again. It should only be used as a last resort.


A backup does not back up the media:

    • music and videos in your Library need to be backed up as well, but you have to do this yourself as iTunes does not do this
    • photos (pictures) are added from a location on your computer to your iPhone, in a similar way to music. You tell iTunes which folder (of pictures) is to be added to the phone any changes to that folder will be added to the phone at the next Sync. So you need to back up the pictures yourself
    • Audiobooks should be treated in the same way as music, it's your responsibility to back up the audiobooks


An iPhone (or any other portable iDevice) is not a backup for your computer. Instead, the media on your device is simply a copy of some, or perhaps all, of the content of your iTunes library. You should back up the content of your computer, so that when (or if) the computer's hard drive fails, you have a recent copy of your files.


Photos taken on your phone are in a separate folder on the phone (DCIM folder) and you need to back them up manually. These photos are not copied back to iTunes at a Sync, you have to use your computer's file manager to copy them onto your computer.


With modern iPhones etc., it is now possible to purchase music directly from the iTunes Store, on your device. You need to sign into your iTunes account in your iTunes Library so that the purchases are also in your iTunes Library.

8 replies
Question marked as Best reply

May 10, 2020 4:55 AM in response to Rayhan213

To Sync (synchronise) is the procedure that takes the changes to the media in your iTunes Library and on your phone and makes the two (iTunes and phone) have the same information. It's primarily concerned with music, videos, podcasts and photos.


Using music as an example (although it applies to the other media as well), when you add music to your iTunes Library or make changes to Playlists (on your computer), the next Sync of your iPhone with iTunes will add those changes to the phone. iTunes does the work for you. At the same Sync, changes made on your phone, such as the Play Count of each song, the time last played and crucially, any changes to star ratings of songs will be sent to your Library so that the information in the Library reflects those changes.


A backup is concerned with backing up the configuration of the phone and data from apps, onto your computer, so that you can use that backup to restore information to the phone if the phone has to be Restored. A Restore is an iTunes procedure that erases everything for your device so that you can start again. It should only be used as a last resort.


A backup does not back up the media:

    • music and videos in your Library need to be backed up as well, but you have to do this yourself as iTunes does not do this
    • photos (pictures) are added from a location on your computer to your iPhone, in a similar way to music. You tell iTunes which folder (of pictures) is to be added to the phone any changes to that folder will be added to the phone at the next Sync. So you need to back up the pictures yourself
    • Audiobooks should be treated in the same way as music, it's your responsibility to back up the audiobooks


An iPhone (or any other portable iDevice) is not a backup for your computer. Instead, the media on your device is simply a copy of some, or perhaps all, of the content of your iTunes library. You should back up the content of your computer, so that when (or if) the computer's hard drive fails, you have a recent copy of your files.


Photos taken on your phone are in a separate folder on the phone (DCIM folder) and you need to back them up manually. These photos are not copied back to iTunes at a Sync, you have to use your computer's file manager to copy them onto your computer.


With modern iPhones etc., it is now possible to purchase music directly from the iTunes Store, on your device. You need to sign into your iTunes account in your iTunes Library so that the purchases are also in your iTunes Library.

May 11, 2020 1:48 AM in response to Rayhan213

Just to ensure that you've understood this correctly, because I've seen plenty of posts here from people who have misunderstood this;


If you lost or broke your phone, the music on it would have come from either:

  • your iTunes Library - in which case it's already backed up on your computer
  • iTunes Store purchases - in which case they are either already in your iTunes Library so the step above covers this, or you should be able to download them from the Store to a replacement phone, once you sign into your account on that phone
  • Videos and photos taken on the phone need to be backed up by you, onto your computer. The iTunes backup will not do this


None of the above will be backed up by an iTunes backup.

  • To put all of the above onto a replacement phone, you would Sync the new phone to your existing iTunes Library, which would put the music in the Library onto your new phone.
  • To get the photos and videos taken on your lost phone onto the new one, you will need to add them from the storage location on your computer to the photos and videos folders that you tell iTunes to add to your phone. You will only be able to do this if you manually backed them up before losing the old phone


In addition to all of that, you should backup your computer. Do not rely on an iTunes backup to do any of this for you, that's not its purpose.

Syncing / Backing up

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