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I am trying to install a software programe from land rover for map updates, but the software programe will not run. has anyone had problems with this program its called incontrol touch pro download, I run Kaspersky internet security on my Mac, my Mac software is macOS Catalina 10.15.4
MacBook Pro with Touch Bar
I run Kaspersky internet security on my Mac,
Why do you want to cause your Mac so much harm? What has it done to you to deserve that torture?
I tried to find InControl download on Land Rover's website, and that appears to be an iPhone app, not a macOS app.
You should uninstall Kaspersky. Macs do not need antivirus/security programs and they cause nothing but headaches. There is another post here about the Land Rover software. I forget where exactly but it's recent.
Hi Barney-15E
There is indeed a Land Rover app for the iPhone, the software I mentioned is only required to be downloaded once and afterwards when new maps are available they can be downloaded automatically to a usb stick..
What happens when you try to install it?
How is it delivered to your Mac? Package installer, Disk Image, ?
Does it install ok, but not run? What errors do you get when you try to install or open the app?
As this is the first time I am using this map update feature, I am being requested to download a software program on my Mac machine, the download is called MapDownloader_installer_mac_offline.app. the size is 44.9M. When the program tries to run I get the following error message : “MapDownloader_installer_mac_offline” will damage your computer. You should eject the disk imageThis item is on the disk image “MapDownloader_installer_mac_offline_1_3_2.dmg”. Safari downloaded this disk image today at 17:34 from landrovershop.here.com
Control (right) - click on the installer app and select Open from the contextual menu. See if this will install and avoid the warning.
Hi OT
have tried your suggestion but same result, I have escalated this issue with Land Rover technical department, I will let the community know what the outcome is in case this issue has affected any other users, this RR is a 2020 model
Uninstall Kaspersky.
Unable to install a Land Rover software program on my Mac
