syncing and backing up my iPhone to my iMac using music.

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syncing and backing up my iPhone to my iMac using music.

Why doesn't my iPhone XS Max back up? This has not been a problem, but now it won't back up or even appear when I try to sync.

iPhone XS Max, iOS 13

Posted on May 10, 2020 8:43 AM

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Answer 1

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Nicki943

Level 3

746 points

May 10, 2020 8:46 AM in response to boblinfoto

Hi! Apple has made an article about it..

Check it out! https://support.apple.com/en-us/HT203271

Best Regards

Nicki

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Answer 2

boblinfoto Author

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May 10, 2020 9:56 AM in response to Nicki943

I read the article. I get ‘The selected device could not be found.’ As a message. I’m trying to sync AND backup to my iMac computer. It has worked fine for over a year and now all of a sudden it isn’t

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Answer 3

Nicki943

Level 3

746 points

May 10, 2020 10:02 AM in response to boblinfoto

Is your mac storage full?

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Answer 4

boblinfoto Author

Level 1

11 points

May 10, 2020 10:57 AM in response to Nicki943

I have so much storage to spare. It does the same thing with my wife 7+

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Answer 5

Nicki943

Level 3

746 points

May 10, 2020 12:20 PM in response to boblinfoto

You can contact Apple Support https://getsupport.apple.com/

Best Regards

Nicki

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syncing and backing up my iPhone to my iMac using music.

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